10 years in a variety of roles has given Riduwan wide experience including major rollout projects and IT management for large corporations dealing with technical strategy, project management and systems integration.

Riduwan is a Microsoft Certified Systems Administrator (MCSA) for Windows Server 2000/2003, Cisco Certified Network Associate (CCNA) and Citrix Certified Administrator (CCA).

In addition to these technical qualifications, he has broad experience of legal and compliance topics such as licensing and computer use policies and as such, he is well equipped to deal with all aspects of your technical and business requirements.

Faruk started his career in IT field in 1998. But it was in 2000 where he put as a Field Service Engineer with Compaq/HP as a first step to acquire vast knowledge about handling notebooks, desktops and setting up servers for major MNCs. Being a customer focused and oriented company, he gained ample skills in understanding customer issues and their point-of-views.

With that stepping stone, he moved on to lead a team of Field Service Engineers. With experience in management role, he acquired the skills of man-management and handling customers.

Not limiting himself to such environment, he moved on to become a technical and customer oriented call-centre support specialist.

Faruk has Degree in Information Technology and Microsoft Certified Professional (MCP) in Microsoft SharePoint Server Administration (MOSS).